Privacy Policy
WEBSITE BROWSING AND COOKIE POLICY
1) Personal information we collect
When you register or submit forms on this website, we may collect the following personal information:
- Name
- Contact details, including email address
- Demographic information such as postcode, preferences and interests
- Other information related to surveys and/or offers
Information collected at the property
When you stay at La Torre dei Canonici, we may ask you to provide the following personal information:
- First name, last name and date of birth
- Home address
- Email address
- Landline and/or mobile phone number
- Nationality
- Date of arrival and departure
- ID card or passport number
- Credit card and billing information
- Information about your stay preferences and any special requirements
- Information related to participation in loyalty programmes, special offers, programmes and competitions
Event profiles
For those organising events at our property, we may collect the following information:
- Date of the event
- Number of attendees
- Information about attendees’ preferences and requirements
2) Information we collect from third parties
La Torre dei Canonici may also collect your personal information from third parties, including our business partners, travel agencies and online booking platforms.
3) Purposes of processing
We collect this information to understand your needs and to provide you with a better service. Specifically, for the following reasons:
- Internal record keeping
- Improving our products and services
- Periodic communications regarding promotions, special offers or other information we believe may be of interest to you, using the email address you provided
- Contacting you for market research purposes
- Personalising the website according to your interests
3/a) Additional purposes
Subject to your specific consent, we may use your personal information to send you promotional communications about our property and services. If you do not wish to receive such communications, you may contact us at: reception@latorredeicanonici.com.
4) Identity of the Data Controller
The Data Controller is:
AnFed Agri S.r.l.
Corso Torino 1/C, 28100 Novara (NO), Italy
Email: reception@latorredeicanonici.com
5) Place of processing
Processing operations connected to the web services of this website take place at the Data Controller’s premises and are carried out only by technical staff in charge of processing, or by individuals occasionally engaged for maintenance work.
6) Nature of data provision
Providing your data is optional. However, failure to provide the data required (those marked as mandatory in the contact forms) will make it impossible to obtain the requested services.
7) Refusal to provide data
With reference to processing for the purposes set out above, providing data is optional and any refusal will not affect the performance of the contractual relationship with the Data Controller.
8) Recipients of the data
The data collected will not be communicated or disclosed to third parties except within the limits strictly necessary for managing the relationship and in accordance with applicable law. The data may be communicated to group companies, providers of technical and IT services, banks and the Data Controller’s professional advisers.
9) Retention period
Personal data will be retained for as long as necessary to fulfil the purposes for which they were collected, in compliance with statutory time limits.
10) Data transfers
The Data Controller does not transfer personal data to third countries or international organisations. However, the Data Controller reserves the right to use cloud services, in which case service providers will be selected from those offering adequate safeguards, as required by Article 46 of Regulation (EU) 2016/679.
11) Withdrawal of consent
The Data Subject may withdraw consent at any time, without affecting the lawfulness of processing carried out on the basis of the consent given before such withdrawal.
12) Rights of the Data Subject
Pursuant to Articles 15-21 of Regulation (EU) 2016/679, the Data Subject has the following rights:
- Right of access to personal data
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise your rights you may send a request to: reception@latorredeicanonici.com.
13) Right to lodge a complaint
The Data Subject has the right to lodge a complaint with the competent supervisory authority, the Italian Data Protection Authority (Garante per la protezione dei dati personali): www.garanteprivacy.it.
14) Automated decision-making
The Data Controller does not carry out any automated decision-making, including profiling, as referred to in Article 22, paragraphs 1 and 4, of Regulation (EU) 2016/679.
15) Cookie notice
Cookies are small text files that the websites you visit send to your browser, where they are stored before being sent back to those websites on your next visit. Together with cookies, this notice also covers similar technologies that the website may use (for example the browser’s local storage).
This website uses first-party cookies (set directly by the Data Controller) and third-party cookies (set by third parties acting on our behalf, such as Google), divided into three categories: strictly necessary cookies, analytics cookies and marketing cookies. Analytics and marketing cookies are activated only with your prior consent, given through the banner displayed on your first visit to the website.
Strictly necessary cookies (always active)
These cookies are required for the proper functioning of the website and to store your cookie preferences. The legal basis of the processing is the Data Controller’s legitimate interest in ensuring the delivery of the requested service (Article 6(1)(f) GDPR); no consent is required for these cookies.
- tdc_consent_v1 — first-party (stored in the browser’s local storage). Stores your preferences regarding analytics and marketing cookies. Duration: 180 days.
- wordpress_logged_in_* — first-party. Maintains the session of those who access the administrative area of the website (reserved for the Data Controller’s staff). Duration: browser session.
- wp-settings-* — first-party. Stores interface preferences for users registered in the administrative area. Duration: 1 year.
Analytics cookies (with your consent)
These cookies allow us to understand, in aggregated and anonymous form, how visitors use the website (most visited pages, time spent, country-level geographic origin), so that we can improve its content. Processing is carried out with anonymised IP and in Google’s Consent Mode: in the absence of your consent, tracking is disabled. The legal basis is your consent (Article 6(1)(a) GDPR).
- _ga — third-party (Google LLC, provider of Google Analytics 4). Anonymous unique device identifier, used to distinguish users. Duration: 14 months.
- _ga_F6N0F3C08Y — third-party (Google LLC). Browsing-session identifier associated with our Google Analytics 4 property. Duration: 14 months.
For further information on data processing by Google, please consult Google’s privacy policy and the Google Analytics 4 cookie documentation.
Marketing cookies (with your consent)
This category is set up for any future communication and remarketing campaigns. At present the website does not use any marketing cookies: the category is shown in the banner for transparency, but no advertising profiling tools are activated. Should any be introduced in the future, this notice will be updated accordingly.
How to manage your cookie preferences
On your first visit to the website you are shown a banner that lets you accept all cookies, reject those that are not strictly necessary, or choose individually for each category. Your choice is stored in the browser’s local storage (cookie tdc_consent_v1) and read automatically on subsequent visits, until you decide to change it.
To change your preferences at any time, simply click the 🍪 icon at the bottom-left of every page of the website, or click this link: the preferences window will reopen and you will be able to enable or disable the optional categories.
In addition, you can always delete the cookies already stored or prevent your browser from accepting new ones through your browser settings. Disabling strictly necessary cookies may, however, compromise some features of the website.
Cookie regulatory references
The use of cookies on this website complies with the Italian Data Protection Authority Guidelines of 10 June 2021 (provision no. 231/2021) and with Article 122 of Italian Legislative Decree no. 196/2003 (Italian Data Protection Code), as well as with Regulation (EU) 2016/679 (GDPR). For further information or to exercise the right to lodge a complaint, please consult the Italian Data Protection Authority’s website: www.garanteprivacy.it.
16) Information not contained in this policy
Further information about the processing of personal data may be requested from the Data Controller at any time using the contact details provided.
17) Changes to this privacy policy
The Data Controller reserves the right to amend this privacy policy at any time, notifying users on this page. Please consult this page often.
18) About this privacy policy
The Data Controller is responsible for this privacy policy.
19) Children’s privacy
This website and our services are not directed to persons under 18 years of age, and we do not knowingly collect personal data from minors.
20) External links
Our website may contain links to other websites of interest. However, once you use these links to leave our website, please note that we have no control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this privacy policy.
21) Legal defence
The user’s personal data may be used by the Data Controller for defence in legal proceedings or in the preparatory stages of any such proceedings, against misuse of the website or related services by the user.
22) Legal references
This notice is drawn up in compliance with the obligations laid down by the following legislation:
- Italian Legislative Decree no. 196 of 30 June 2003 — Italian Data Protection Code
- Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)
- Directive 95/46/EC
- Directive 2009/136/EC